Mushroom Grow Kit Guarantee

At That Mushroom Guy, we stand behind our products and want to ensure our customers are fully satisfied.

  1. Guaranteed to Grow: Every mushroom grow kit we sell is guaranteed to produce mushrooms given the correct conditions. If you follow the instructions included with your kit and do not see any mushroom growth within 30 days of starting your kit, contact us and we will replace your kit free of charge.
  2. Quality Guarantee: We assure that all our kits are assembled using high-quality, organic materials to provide the best environment for mushroom growth. In case you find any defect in the product, please reach out to us for a replacement.
  3. Customer Support: We are here to support you throughout your mushroom growing journey. If you have any issues or questions about your kit, our dedicated customer service team is ready to assist you.
  4. Shipping Guarantee: We guarantee that your kit will arrive in good condition. If your kit is damaged during shipping, contact us immediately so we can send a replacement.

Please note that while we guarantee our kits are of the highest quality, successful mushroom growth also depends on proper care and environmental conditions. We provide comprehensive instructions with every kit and are available to provide guidance should you need it.

This guarantee applies only to kits purchased directly from That Mushroom Guy and does not cover kits that have been modified or used in a manner inconsistent with their instructions.

If you have any questions or need to make a claim under this guarantee, please contact our customer service team at brett@thatmushroomguy.com.au. We are here to help and want you to have a successful and enjoyable mushroom growing experience!